Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Account credentials (username, password)

1.2 Usage Data

• Time spent on the platform
• Courses accessed and completed
• Interaction data (modules opened, progress, engagement metrics)

1.3 Transaction Data

• Payment information (processed securely via third-party payment gateways, we do not store card/bank details)
• Purchase history of courses/programs

1.4 Device & Technical Data

• IP address, browser type, and device identifiers
• App usage logs for security and analytics

2. How We Use Your Information

We process your data for the following purposes:

• To create and manage your account
• To provide learning content and track your course progress
• To measure engagement and time spent for academic analytics
• To process payments and issue invoices
• To send important updates, notifications, and promotional material (you may opt out)
• To improve platform performance, content, and user experience
• To comply with legal obligations

3. Sharing of Information

We do not sell your personal information. Data may be shared only with:

• Service Providers: Payment gateways, cloud hosting, analytics tools.
• Legal Authorities: If required by law, regulation, or court order.
• Business Transfers: In case of merger, acquisition, or restructuring.

All third-party service providers are contractually bound to safeguard your data.

4. Data Storage & Retention

• Personal data is stored securely on cloud servers with restricted access.
• We retain data only as long as necessary for the purposes mentioned or as required by law.
• Usage and performance data may be anonymized and retained for research/analytics.

5. Data Security

We use appropriate administrative, technical, and organizational measures to protect your data, including:

• Encryption of sensitive information
• Secure server infrastructure
• Restricted employee access
• Regular audits and monitoring

However, no system is fully secure. Users are responsible for safeguarding their login credentials.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccuracies
• Request deletion of your account and associated data (subject to retention obligations)
• Opt out of marketing communications

To exercise these rights, contact us at support@acceleratorx.co.

7. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

8. Purchases & Payments

• All in-app purchases are processed through secure third-party payment gateways.
• AcceleratorX does not store sensitive financial information such as credit/debit card details.
• Refunds are governed by our Refund Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.